Frequently Asked Questions
Everything you need to know about shopping with Canada Wide Marketplace.
What are your shipping rates and delivery times?
We offer flat-rate shipping across Canada. Standard delivery typically takes 3-7 business days depending on your province, while express options are available at checkout for faster arrival.
What is your return policy?
We accept returns on most unused and unopened items within 30 days of delivery. Please contact our support team to initiate a return authorization and receive a shipping label.
Do you ship internationally or only within Canada?
Currently, Canada Wide Marketplace focuses exclusively on serving customers within the Canadian provinces and territories to ensure the fastest delivery and lowest shipping costs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Are the products sold on your site authentic and new?
Yes, all products listed on Canada Wide Marketplace are 100% authentic and sourced directly from reputable manufacturers and authorized distributors.